At SM Collections, we strive to ensure that your order is processed and shipped in a timely manner while providing you with the best possible shipping options. Please review our shipping policy below for more details:

Processing Time:

• All orders are processed within 2-3 business days of receipt, excluding weekends (Friday, 12 pm EST through Sunday) and holidays.
• For personalized items, there may be a slight delay from standard delivery due to the customization process.

Shipping Time:

• We aim to ship all orders within 1-2 weeks of receipt, depending on the availability of the items.
• Please note that if we are experiencing a high volume of orders, shipments may be delayed by a few days. We appreciate your patience and understanding during such times.

Shipping Rates and Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout based on the weight of your order and your location. Currently, we are offering FREE shipping until further notice. 
• Delivery estimates will also be provided at checkout based on the shipping method selected.

International Shipping:

• We offer shipping outside the United States, with a slight delay from standard shipping due to international transit times and customs clearance.

Damaged or Lost Shipments:

• SM Collections is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier immediately.
• Please save all packaging materials and damaged goods before filing a claim to facilitate the process.

We are committed to providing you with a seamless and satisfactory shopping experience. If you have any questions or concerns about your order or our shipping policy, please don’t hesitate to contact us. Your satisfaction is our top priority.

Thank you for choosing SM Collections for your fashion needs!